Cupshe - Clothing & Swimsuit for Pc

While I’m happy with the suits quality, I am extremely disappointed in their customer service. I purchased 7 suits to try on. I fell in love with 2, and wanted to return 5. For one there was no mention of their “less than desirable” return policy routine. And two I followed all the extremely ridiculous instructions to return the 5 suits and I have only received 1 refund, and they keep responding to my other emails with responses that don’t even match my initial email. Example- they responded to one of my return request emails with- “we are sorry your package has been lost, please check around outside of house and with neighbors to see if your package is around, otherwise it’s on it’s way.” It’s very hard not to lose patience with an online only company that does not accommodate their customers when purchasing and returning suits. I would not have purchased 7 suits, had I known this would be such a headache. Again, the suits are good quality (however I don’t know how they hold up over time since I haven’t worn them anywhere yet) but I suggest buying 1 or 2 suits at a time in case you don’t get your money back. Also, suits run small. I’m a medium and the larges mostly fit well, but a few L were even snug, hence the returns.

So I recently placed an order with this company for 4 suits on this app. Checked over all my items, good, shipping address, good, payment info, all good. Submitted my order. It immediately told me my order was placed, BUT every item was now a completely different size than I ordered. They ALL switched to medium which I haven’t worn since I was in middle school. Got an email confirmation, guess what, yep, all mediums. I tried to email the company, I tried to call. You get the generic, “we will respond to you as quickly as we can” crap. Don’t try to call because it rings busy to somewhere in New Jersey and then hangs up on you, or it rings until a recording saying the line is busy comes on and to try later, then again hangs up on you. I also received a separate paid email from this app. Hey look, a different number to call for help. I called that and it went to Nanjing, China. Guess what??? That number also is not working. I have also sent them a message via FB messenger. No response yet. Left them a message on FB. No response yet. Take your chances folks. My advice. Don’t use this app, don’t use this company at all.

I have placed multiple orders from them and loved everything I have ordered. Two suit I ordered for my mom did not fit her chest area so I contacted customer service to do a return. I was super happy with the customer service I received for that. I was able to order new suits and loved them. I swim a lot between the pool/jacuzzi and the lake so I have worn my suits quite a bit already and they are holding up well and I get compliments all the time on them. I can't believe how great of quality for such a great price. I only wish they had a physical store to buy from also so I can try more style on that I'm not sure will look right on my body style So far though I haven't been disappointed. So happy they have a super easy app now so I can find exactly what I'm looking for easier and faster now. I recommend them all the time to people who stop me to ask where I got my suit and it so easy to say get the this app app.

Omg! I absolutely love my new swimsuit from this app❤️ It fits super well and is exactly what I wanted. I’ve worn it so much, but the colors haven’t faded and that is AMAZING!!!! They ship super fast. Mine took about 5 days and they’re packing is super cute!!!! They package is small so it’ll fit in a regular size mail box, so you don’t have to go through the hassle of trying to get it when the post office is open. They’ll a slo deliver straight to your house which is great if you’re super busy. The this app app is super easy to use and they have soooo many options!! They also have tons of other stuff which is also super cute. I really love this app and all their swimsuits. My sister told me about this app and I’ve been obsessed ever since!! I would totally recommend this app to any who HATES swimsuit shopping and really just doesn’t have time for it. The swimsuits are amazing and super cheap! Definitely my favorite app!!!