Hootsuite - Social Media Tools for Pc

Composition interface seems a little buggy. As in, sometimes it relocates my cursor a little off from where I place it, so positioning it correctly can be a burden. That aside, it's a great, streamlined solution to a complex gig. I manage all the social media for my band (as well as some other pages), and this app allows me to engage with audiences WAY easier than trying to schedule Facebook posts in one app, using desktop Twitter ads to schedule posts, and just flat out try to remember to post to Insta. This makes things way easier. 5/5 of the bugs get fixed.

Absolutely despicable!! I signed up for the 30-day free trial and immediately was not happy. It’s great that you can schedule posts but a message went up within the week saying that the app would no longer be able to support location services (meaning I can’t tag the location). Soon after, I got a notification saying hashtags would not be supported. I’m not sure that any of these things actually ceased to be supported but the doubt was enough for me to stop using the product. I tried to cancel but of course there was no clear way to cancel so I waited for the warning email that is promised on the website Q&A section, figuring there might be some instructions there. Suddenly I am charged and my bank calls to ask if it’s a fraudulent charge. Of course it is!!! But they can’t hold the money bc I didn’t know you should use a debit card for free trials. I went to customer service and they put it on me saying I’m “responsible for managing” my card. I was lead to believe I would get the email and I could manage the account from there but I never did receive that email. No responsibility was taken on their part and I have screenshots of everything to prove that they did not deliver what they promised and I should not have to pay for something that was not agreed upon. Anyway, get FOLLOW ADDER instead. It’s much more reasonably priced and does more work for you. It supports hashtags. Oh and they don’t lie!

I signed up and downloaded this app and never could figure out how to use it. Whatever, that’s fine, but I’ve tried on my own to cancel through the app and thought I’d cancelled. Looked at my bank account today and it seems I’ve been being billed for a while. I contacted them by email asking twice to have my account cancelled. Both times was told I have to do it online. I go to the mobile version of the site, can’t cancel. I changed it to desktop mode and it’s so buggy I still couldn’t find a way to cancel. Called their service number, sat on hold for 10 min and then left a message. They say they’ll call back “in order of your call” and it’s been 2 hours during their business time. I’ve spent most of my day just trying not to be charged again and I’m still apparently signed up :/

My Instagram app hasn't been letting me login but the account is alive and well. I downloaded this app so I could continue posting in the meantime. I successfully logged in and set up my account. The app incessantly asked me at every move to allow notifications, which I really didn't want. I thought as long as I kept declining, it would go away. I finally made my first post but before it would let me post it, it actually forced me to enable push notifications. Finally, I got my post scheduled. I checked the account after the time it was supposed to post, and nothing. I checked my "scheduled posts" and it was no longer in there. So I did all of this again, and nothing. After 4 attempts, I have gotten nothing out of the app, just wasted a bunch of time recreating the same post several times. If this is user error somehow, happy to remove this review, but I received a "scheduled post confirmation" and nothing ever posted.